Refund Policy


Returns & Eligibility

We accept returns within 60 days of delivery. Returned items must be unused, unworn, and in their original condition, with all tags and packaging intact.

Items that show signs of wear, damage, or alteration may not be eligible for a refund.


Return Process

To initiate a return, please contact our customer support team with your order details. Once your return request is approved, you will receive instructions on how to proceed.

Returned items should be packaged securely to prevent damage during transit.


Refund Processing

Once your return is received and inspected, refunds are processed within 5–10 business days. Refunds are issued to the original method of payment used at checkout.

You will receive a confirmation email once your refund has been completed.


Refund Amount

Refunds cover the purchase price of the returned item. Shipping fees are free on all orders and are not deducted from the refund amount.

Any applicable discounts or promotions applied at the time of purchase will be reflected in the final refund value.


Exchanges

At this time, we do not offer direct exchanges. Customers wishing to purchase a different size or style may place a new order after completing the return process.


Non-Returnable Items

Certain items may not be eligible for return due to hygiene or safety reasons. These items will be clearly noted on the product page where applicable.


Contact Us

For assistance with returns or refunds, please contact our customer support team:

Email: support@barbourusmart.com

We are committed to providing a fair and transparent refund process to ensure customer satisfaction.